Privacy Policy

Last updated: April 15, 2026

1. Introduction

TrustNet ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered stock insight platform.

2. Information We Collect

2.1 Information You Provide

  • Account Information: When you sign in via Google OAuth, we receive your name, email address, and profile picture from Google.
  • Community Content: Comments, outlooks, and discussions you post on stock pages.
  • Portfolio Data: Stock tickers, share quantities, and purchase prices you enter into the portfolio analyzer.
  • Chat Messages: Questions and messages you send to the AI Chat feature.

2.2 Information Collected Automatically

  • Usage Data: Pages visited, features used, search queries, and interaction patterns.
  • Device Information: Browser type, operating system, screen resolution, and device identifiers.
  • Log Data: IP address, access times, and referring URLs.
  • Cookies: Session cookies for authentication and preference storage.

3. How We Use Your Information

  • To provide and maintain the Service, including AI-powered stock analysis
  • To authenticate your identity and manage your account
  • To process subscription payments through LemonSqueezy
  • To improve and personalize your experience
  • To send service-related communications
  • To monitor and analyze usage patterns for product improvement
  • To detect and prevent fraud, abuse, or security incidents
  • To comply with legal obligations

4. Data Sharing & Third Parties

We may share your information with:

  • Google: For OAuth authentication (governed by Google's Privacy Policy)
  • LemonSqueezy: For payment processing (governed by LemonSqueezy's Privacy Policy)
  • OpenRouter: For AI model inference — chat messages and stock queries are sent to AI providers for processing
  • Yahoo Finance: Stock ticker symbols are sent to retrieve market data

We do NOT sell your personal information to third parties. We do NOT share your data with advertisers.

5. Data Storage & Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS/SSL) and secure storage practices. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Community comments are stored locally in your browser (localStorage) and are not transmitted to our servers. Portfolio data entered in the analyzer is processed client-side and is not permanently stored on our servers.

6. Data Retention

We retain your account information for as long as your account is active. Chat history is retained for the duration of your browser session. You may request deletion of your account and associated data at any time by contacting us.

7. Your Rights

United States

Depending on your state of residence, you may have the following rights under applicable state privacy laws (e.g., CCPA for California residents):

  • Right to know what personal information is collected and how it is used
  • Right to request deletion of your personal information
  • Right to opt-out of the sale of personal information (we do not sell your data)
  • Right to non-discrimination for exercising your privacy rights
  • Right to correct inaccurate personal information

Republic of Korea (대한민국)

Under the Personal Information Protection Act (개인정보 보호법, PIPA) of the Republic of Korea, you have the following rights:

  • Right to access your personal information (개인정보 열람권)
  • Right to request correction of inaccurate information (정정·삭제 요구권)
  • Right to request suspension of processing (처리정지 요구권)
  • Right to request deletion of your personal information
  • Right to withdraw consent at any time

Personal information handler (개인정보 처리 책임자): Contact us at support@trustnet.ai

8. Cookies

We use essential cookies for authentication (NextAuth session cookies) and functionality. We do not use tracking cookies or third-party advertising cookies. Community comment data is stored in your browser's localStorage.

9. Children's Privacy

TrustNet is not intended for users under 18 years of age (or 19 in South Korea). We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us immediately.

10. International Data Transfers

If you access the Service from outside the United States, your information may be transferred to and processed in the United States or other jurisdictions where our service providers operate. By using the Service, you consent to such transfers.

For Korean users: Cross-border data transfers comply with the requirements of the Personal Information Protection Act (PIPA). We implement appropriate safeguards for international transfers of personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Email: support@trustnet.ai